Tailoring

“Don’t be like the rest of them darling.”  Coco Chanel

Fit makes the fashion.  Whether your style is trendy, casual, elegant, preppy, rustic, professional, artsy, bohemian, tomboy, rocker or sporty, Jennifer can tailor your clothes to fit perfectly.

Tailoring is an investment. What clothes are worth it?

  • Professional wear
  • Formal suits
  • Classic well-made pieces
  • Special occasion pieces
  • Pant hems
  • Skirt lengths
  • Your favorite jeans

Tailoring is also great for wonderful pieces you find at excellent consignment shops, or cool vintage clothing handed down to you by Mom. It’s not advisable for cheaply made garments or fast fashion clothing.  Also keep in mind that the cost of alterations depends on what needs to be done, not how much the garment cost.  If you found a terrific garment for a steal, don’t be surprised if the alterations cost nearly as much as the garment.

Contact Jennifer to discuss your tailoring needs.

Contact Jennifer

 

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CLOTHING ALTERATION POLICIES AND PROCEDURES

Working with a professional dressmaker or tailor is different than having a sewing hobbyist work on your clothing. The following policies and procedures have been developed to protect your special garments and the professional relationship between us.  Please read carefully. If you have questions, please ask for clarification. Mahalo for your business!

PREPARING FOR YOUR FIRST FITTING

  • Plan time for your fitting. You will not simply be dropping off your garments. You will be trying them on and going through a fitting process.
  • Due to space, you may bring a maximum of three guests to your fitting. Your guests must be gracious and kind during fittings, especially towards a bride, or they will be asked to leave. Our studio is meant to be a joyful space, especially for brides who are getting ready for one of the most important days of their lives.
  • Children are welcome, as long as they are able to sit quietly and are self-regulated. The studio is full of sharp and breakable objects.  Overly energetic children will have to leave the studio.
  • All garments brought in for alteration are expected to be clean, smoke and animal hair free.
  • Clients must also be clean for fittings.  If you were enjoying the beach or working in the yard before your fitting, please shower first.  If your shoes are dirty, please leave them outside the door of the studio.
  • We do not clean garments.
  • JOA will not tolerate any rude behavior by a client towards the owner or employees.  Clients who behave rudely will be asked to leave immediately with their garments, and alterations will not be completed.

DURING FITTINGS

  • Be as clear as possible during the fitting regarding your needs and expectations.  If you have any concerns or doubts, you must present them as soon as possible during fittings.  We want to avoid a misunderstanding that could cause permanent changes to your garment.  
  • If you want your garment steamed and pressed, clearly state that during your fitting.
  • During your fitting, the dressmaker may need to take photos of pinned or marked areas for reference.  She will also take written notes that you will sign.  Please read the notes carefully and ask questions before signing.
  • You must be available for fittings as needed in order to meet due date, especially if the due date is less than a week.

FEES

  • A fitting fee of $25.00 will be charged if, after being custom fit, you decide to have someone else do your alterations.
  • Consultations on other fashion related topics (not fittings) are provided at a rate of $40 for up to 30 minutes.
  • The cost of alterations depends on the garment, fabric, and what needs to be done.  There is no “price list”, because every garment is unique. Rather, we keep track of time spent on your project and charge an hourly shop rate.  We can provide you with an estimate of cost before work commences.
  • A deposit may be required to start the alterations, especially on a large project.
  • You are responsible for cost of materials, fabrics, shipping, and sample fabric/trim/etc related to your project.
  • Rush fees apply to all garments. They are calculated as a percentage of total cost and are as follows:
    • Within 6-7 days of due date – 25% of total cost.
    • Within 4-5 days of due date – 50% of total cost.
    • Within 2-3 days of due date – 75%  of total cost.
    • 1 day or same-day service – 100% of total cost.
  • If you would like to add new alterations after the garment is in process, there will be additional charges.  
  • House calls such as fittings or delivery of completed garments will be charged an additional fee per visit.
  • If you wish to change to another alteration shop halfway through the process, we will refund to you a prorated portion of your total alterations charge.

WHEN ALTERATIONS ARE COMPLETE

  • Once alterations are complete, please inspect your garment, try it on and be certain of satisfaction before leaving.
  • A final fitting with the dressmaker present is required.  If you refuse to do a final fitting, you will no longer eligible for a refund if you get home and decide the garment doesn’t fit.
  • Once you sign off that you are satisfied with the alterations, there will be no refunds.
  • JOA will not be held responsible for items left over 30 days after scheduled pick up.

A FINAL THOUGHT…

  • If you are not happy with your alterations, please tell us before you sign off and leave with your garment, so that we may fix it.   If you go home and complain to others, it won’t help.  Let us resolve the issue with you in person before you leave the studio.  Your satisfaction is important to us.
  • If you are happy with our work, please tell others, so that we are still in business next time you need us!  Mahalo!